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How We Handle Your Information

We collect what we need to run your account, process bKash, Nagad and Rocket payments, and keep the lobby secure. You control your contact preferences, and you can request a copy of your data or ask us to delete it anytime.

Account data onlyPayment verificationSecure wallet detailsContact controlRequest your data
Explore the Lobby Read FAQ
71bet How We Handle Your Information
PRIVACY QUESTIONS

How to Reach Us About Your Data

Live Chat Open the chat bubble on any page and ask about your data rights, account deletion or contact preferences. Our team replies in minutes and can start the process immediately.
Email Send your data request or privacy question to our support inbox. Include your registered phone number so we can verify your account and reply within one working day.
Account Settings Log in and open account settings to update your email, phone or marketing preferences yourself. Changes save instantly and apply to all future messages from us.
DATA SECURITY

How We Protect What You Share

Encrypted Storage Your password, wallet details and transaction history sit behind bank-grade encryption. We never store your bKash, Nagad or Rocket PIN, and our servers require two-factor access for every admin login.
Payment Verification Only When you deposit via bKash, Nagad or Rocket, we log the transaction ID and amount to match funds to your account. We do not see your wallet balance or transaction history beyond what you send to us.
Cookie Use We use session cookies to keep you logged in and remember your language choice. We do not use tracking cookies for advertising. You can clear cookies in your browser settings anytime without losing account access.
Data Retention Limits We delete closed accounts after 90 days unless financial law requires us to keep transaction records longer. Marketing emails stop the day you unsubscribe, and we purge that contact list every month.

Privacy Policy Answers

We collect your phone number, email if you provide one, password, and the mobile wallet account you use for deposits. We also log your device type and IP address for security checks.

Yes. Contact our live chat or email support with your registered phone number, and we will send you a full copy of your account data within seven working days.

We keep deposit and withdrawal records for six years to meet financial compliance standards. After that period we archive or delete them depending on local regulation in your region.

We share payment details only with bKash, Nagad or Rocket to process your deposit or withdrawal. We do not sell your data to advertisers or marketing companies.

Click the unsubscribe link at the bottom of any email we send, or open account settings and turn off marketing messages. Changes take effect immediately.

Yes. Contact support and ask for account closure. We will delete your profile and preferences within 90 days, but transaction records may stay archived for six years under financial law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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